In the unfortunate event of the unavailability of a product for whatever reason after an order is accepted, we will process the other products in your order. If any item you have ordered is not in the confirmation, it is with much regret that we inform you that the said item is not available. Special offers are valid only while stocks last. Shopanzil has the right to reject, and/or limit quantities on any order received.
Shopanzil will arrange for a refund of any product if any order is rejected.
Return Policy: All orders are checked for quality and accuracy. We may allow the return of unsatisfactory products on a case by case basis. You must contact any of our customer hotlines within 24 hours of delivery, with your name, invoice details, and your reason for the return of the product
1. items must be in their original packaging
2. If defective product is under warranty, please contact us through or service hotlines for assistance
Medical and hygiene sensitive items cannot be exchanged or refunded to ensure the safety of our customers.
We provide delivery service in mainland Singapore on any orders placed through the Shopanzil app or site. For the avoidance of doubt, Shopanzil does not deliver to any other Singaporean islands.
Delivery charge of $6 will be waived off for purchase of orders over $49.90.
Orders with free delivery will be delivered within a week
We will only deliver your order to the doorstep of the stated delivery address and shall not be liable for any consequential or indirect damage or loss.
Customers are to update Shopanzil of any changes to contact or delivery details.
In the event that we are unable to confirm and/or verify any orders received through the mobile number provided to us, we reserve the right to cancel the said order.
Payment information is transmitted through a secured payment channel using our secure server and Secure Socket Layer. Once payment mode has been selected and order has been placed, changes on payment mode will not be effective.
Shopanzil Apps accepts payment via PayNow, SmoovPay, VISA and Mastercard credit cards.
Shopanzil accepts payments from corporate Customers through cheques, considering the presentation of cheque at the time of delivery. If the cheque cannot be presented at the time of delivery for whatever reason, Shopanzil reserves the right to refuse delivery, delay it and/or charge a re-delivery fee of $7.00 (including GST).
We reserves the right to change the mode or method of payment for products offered online at any time by announcement through the Shopanzil site, application, emails, or any other means of communication.
Shopanzil excludes all warranties, descriptions, representations or advice rendered as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise of any product supplied to the fullest extent permitted by law.
Shopanzil’s representatives are not authorised to make any warranty, representation or statements given as to the fitness or suitability for any purpose, tolerance to any condition, similarity to sample, merchantability or otherwise of the product supplied.
Limitation of Liability
Shopanzil shall not be liable for any consequential, indirect or special damages or loss howsoever arising. To the extent that Shopanzil is liable in contract or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of a product or any other breach of Shopanzil obligations hereunder, such liability shall not in any event exceed an amount equivalent to the price of the product(s).
Both Shopanzil and the delivery service will not be held responsible for any damage or loss after delivery. You shall not use our products in any manner and/or for any purpose for which they are unsuited for and you shall be responsible for using all necessary skill and care in handling and using the products. You expressly agree that Shopanzil assumes no obligation or liability for any advice or information given with the products and Shopanzil assumes no responsibility for any inaccuracy or misstatement of any such information.
This site and all information contained herein is provided on a “as is” basis without any implied or express warranty including of any implied warranty as to title, quality, merchantability, fitness for purpose, or non-infringement. Before acting on the information found on Ourwebsite, you may wish to confirm the facts that are important to your decision making. Product information listed on Shopanzil site may be different from information listed on the products for a variety of reasons ]including such things as manufacturers’ updates and changes. Shopanzil reserves the right to change or update information on any product on Shopanzil Services at any time without prior notice.
To the fullest extent permitted by law, Shopanzil shall not be liable for any error or omission in the content of the site including any damage or injury arising out of or in connection with any access or use of the site whether such damage/injury is caused by failure of performance, error, omission, defect, delay in operation, computer virus, theft etc.
Shopanzil takes great care to accurately display the colours of our products that appear on our online site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be a true reflection of the actual colours of the products.
Deals and Offers
Shopanzil may from time to time, offer discounts or run promotions. Promotions shall be effective only for the applicable promotional period and on a “while stocks last” basis. Shopanzil reserves the right to modify, cancel or discontinue them at any time on the Shopanzil Services, without any notice to you. Promotional codes are not transferable and not redeemable for cash. Each promotional code has its own qualifying terms. It is void where prohibited by law. All offers are subject to availability and while stock lasts.
These general promotion terms and conditions are in addition to, and subject to specific promotion terms and conditions as follows:
1. No promotion code can be used for the purchase of Stage 1 and 2 Infant Milk Powder;
2. A promotion code cannot be used in conjunction with any other available promotion codes. Shopanzil reserves the right to reject any order that uses two or more promotion codes;
3. You may redeem any promotion code through Shopanzil Services
4. The use of any promotional code may affect the minimum amount to qualify for free delivery. In such event, normal delivery fees will apply.
5. before completing an order, the Customer shall be responsible for ensuring that the relevant promotion code has been applied;
6. no promotion code shall be exchangeable for cash or other goods and services;
7. all prices listed are in Singapore dollars;
8. Shopanzil reserves the rights to vary/amend the privileges or terms and conditions of any promotions without prior notice.
9. for any enquiries, Customers shall submit their feedback at help desk and Corporate customers shall submit their feedback at email@example.com
In the event of suspected fraud or misuse of any promotional code, terms and conditions, Shopanzil reserve the right to reject or cancel the use of a promotional code. We also reserve the right to charge you partially or in full the value of the benefit received using your order payment method, without further notice to you.
Where any free gift is offered as part of a promotion, the free gift is offered on a “first come first serve” and “while stocks last” basis. No cash or credit will be offered in lieu of any gift.
Where you are permitted to return any product to us for a refund/credit and such product was originally purchased under a promotion or discount, you will only be refunded the amount that you originally paid for such product. Where the promotion or discount had applied to the entire order, we will refund you the selling price of the returned product less the promotion or discount applied to the returned product on a pro-rata basis.
Further, any free promotional gift given with an order must also be returned if you are returning the product(s) to which the gift related. If the total order value is reduced below the value of the qualifying free delivery or any promotion qualification because of a returned item, we may charge the delivery fee and/or the full value of the order without the promotion.
Any decision relating to promotions and other rewards or gifts is final and binding.
Governing Law and Jurisdiction
These terms and conditions shall be construed in accordance with the applicable laws of Singapore. Both the Customer and Shopanzil irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Singapore.
If you violate any of these terms and conditions, your permission to use Shopanzil Services may be suspended or revoked, and we reserve the right to suspend or terminate your access to, and use of, Our services at any time.
No orders via phone or email will be accepted, all customers have to register for an account and submit their orders online through Shopanzil website or Shopanzil app. We cannot be held responsible for any inaccuracy or omission. Shopanzil will use reasonable efforts to fulfil orders placed by you. In the event that an ordered product is not available, Shopanzil reserves the right not to replace it with a similar item of equivalent value.